It is the customer's responsibility to return the merchandise in new resalable condition. Our goal is to keep the ordering process as simple as possible. Smart Phone app available on Android and IOS to access settings, ride status, battery health, updates and more. Please allow 5-10 business days for the refund to be processed once the item is delivered back to us. Powered by a 36 volt 10.4ah lithium battery pack and a 350 watt brushless motor. With a cushioned seat, 40km range and 25km/h top speed, you can enjoy this powerful scooter as you ride around town. Easily remove your battery and recharge if living in tall buildings. Coupled with the compact and convenient features, it can be placed in the trunk of the car and also easily transported making it completely portable so you can take it anywhere. It is your responsibility to check with your Customs office to see if your country permits the shipment of our electric bikes to your country. If you decide to return the item you will need to have all the original packing materials. This is to improve the overall torque of the 6-inch All Terrain Tires in the hopes of enhancing the experience on hilly roads. The website can not be a discounter or auction website (i.e. We also offer shipping insurance for an additional fee, if the product shows signed for but not received or the item was lost in transit, in the event Fedex honors the claim, they will only cover the minimum $100 insurance unless you chose the additional insurance at the time of purchase. It's a wonderful trike! Introducing the Okai Beetle 36v 350w Electric Scooter, the ultimate commuter ride, high quality and high style. Smart Phone app available on Android and IOS to access settings, ride status, battery health, updates and more. Zumaround Return Policy Customer service from Electric Ride Company is excellent. Maxfind Return Policy Unlock the scooter with NFC key, Remote Key or Phone App. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. The warranty information for each product can be found under the "WARRANTY" tab on the product page. All of our products are covered by their manufacturer return/refund policies and warranty policies. I am amazed at the top notch quality this product offers and the unmatched customer service Guy offered me. In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Ecotric Return Policy Unlock the scooter with NFC key, Remote Key or Phone App. Comes standard with large pneumatic tires, huge comfy seat, foldable handlebars & seat, LED lights, 2.4 inch LCD screen, front and rear drum brakes. Due to the large size, it may not be possible to be placed at your door. Our team is knowledgeable, efficient, and ready to help. MotoTec USA is not responsible for original or return shipping fee's should the spec's or picture be different than the actual item. Delivered in the time promised. If you qualify for a refund, you will be refunded the difference in price to your credit card. It has enough range for daily rides and has a very customizable controller. This extremely rugged quality vehicle is withstanding all weather conditions, developed for the best riding feeling. EMAIL SUPPORT@URBANBIKESDIRECT.COM First thought I wanted a bike, then due to age decided on a trike. Product specifications are provided to us by our manufacturers and may not always be correct. SoverSky T7.2 trike is awesome. Call or Text us any time:+1 (888) 897 0774, Mailing Address:Electric Ride Trading LLC312 W 2nd St, Unit #A451Casper, WY 82601United States. This product hasn't received any reviews yet. Please contact us if you need to confirmanything specific about the item before placing your order. OKAI ES50B Electric Scooter - 12.4 Miles Range & 15.5 MPH - Lightweight and Foldable E Kick Scooter for Kids, Teens & Adults . If you have any questions please Contact Us. MotoTec USA is not responsible for any productslost or stolen after being left at a business or residence without the signature service purchased on the order. Comes standard with large pneumatic tires, huge comfy seat, foldable handlebars & seat, LED lights, 2.4 inch LCD screen, fr The Following Cannot Be Returned USD, Click On Thumbnails To Compare, Click And Drag Images To Reorder, Scooter, Pocket Bike and Mini Chopper Pull Starter, Okai Beetle 36v 350w Lithium Electric Scooter, MotoTec 853 Pro 36v 7.5ah 350w Lithium Electric Scooter, MotoTec City Pro 36v 8ah 350w Lithium Electric Scooter, MotoTec Mad Air 36v 10ah 350w Lithium Scooter Battery (MT-Mad-Air-36v-350w-Lithium-Battery), Okai Neon 36v 250w Lithium Electric Scooter, MotoTec 3-Speed 49cc Gas Scooter - Front Forks (MT-GS3-Front-Forks), MotoTec Mud Monster Kids Electric Go Kart Full Suspension -48 Volt 1000 Watt Motor, Motor: 36v 350w Brushless Rear Hub (650w peak), Cruise Control: Yes (hold down function button for 2 sec), Top Speed: 16 mph (3 speeds: 3mph,10mph,16mph), Warranty: 1 Year: Motor, 6 Months: Battery - Charger - Brakes, 3 Months: All Other Parts. I have asked several questions and received concise, informative replies in a timely manner. We will do our best to meet your expectations at all times. Please read the return policy that applies to the product you selected above. $117/mo. If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order. MotoTec USA will pass this warranty on to the buyer. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well. Subscribe, save & smile. If your item is on backorder or unavailable, we will reach out to you via e-mail. This information is typically included in the purchase confirmation email you received from the merchant. You can see the estimated transit times in the maps below. SoverSky M2 60V 3000W Fat Tire Electric Chopper Scooter, Limited Time FLASH SALE 5% Off | Free Shipping | Financing Available, Motor: 36v 350w Brushless Rear Hub (650w peak), Cruise Control: Yes (hold down function button for 2 sec), Top Speed: 16 mph (3 speeds: 3mph,10mph,16mph). We report the amount of the sale on the Customs form. Press the space key then arrow keys to make a selection. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. OKAI Beetle EA10A Seated Adult Electric Scooter (350 W Motor /40 km Range/ 25 km/h Top Speed) - White - Only at Best Buy . In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. Shipping of warranty parts is only covered if shipping within the 48 contiguous states. Please provide us the tracking number. Even rain is not a problem (IPX5 Water resistant). This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Quailsports Return Policy Introducing the Okai Beetle 36v 350w Electric Scooter, the ultimate commuter ride, high quality and high style. $760.95 $1,141.95 Free shipping Okai Beetle 36v 350w Lithium Electric Scooter Pink $699.00 Free shipping Okai Beetle 36v 350w Rechargeable Lithium Electric Scooter 16+ MPH White $575.00 Free shipping Okai Beetle 36v 350w Lithium Electric Scooter Black Foldable Rider Weight 220 Lb $644.00 + $55.00 shipping Hover to zoom Image not available I live in the mountains of North Georgia. Items sent back to us without first requesting a return will not be accepted. It was shipped just one business day after I placed the order and reached me after a transit time of only 5 business days. Please make sure the phone number you entered at checkout is a good number to contact you at. Comes standard with large pneumatic tires, huge comfy spring shock seat, wide foot deck, foldable handlebars & seat . Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees. Shop Now. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we proudly distribute. Smart Phone app available on Android and IOS to access settings, ride status, battery health, updates and more. The competitor must be an Authorized Retailer of the product in question. The power band on these motors is just kick ass! Refunds will be applied to the same payment method used when original purchase was made. Also the plastic white body at the bottom is elegant and very impressive. Ownboard Return Policy Directly to your inbox. I would definitely recommend this board. Refunds will only be issued to the original credit card that you use when placing your order. All my friends love it and it's well worth the money. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. Original shipping charges are non-refundable. *Any used product offered by MotoTec USA (wheels, or any other parts) are not included in these policies unless otherwise noted. All return request must be submitted in writing and sent to support@Urbanbikesdirect.com. Products that have had their original manufacturer packaging opened Enskate Return Policy If your order has shipped, you will be responsible for actual return shipping charges. Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. A phone number is required by the freight company so a delivery appointment can be made. We do not refund original shipping charges for goods that are refused for delivery at customs. Ride through busy areas with confidence with responsive and reliable drum brake & electronic brake. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. DAMAGED MERCHANDISE Unlock the scooter with NFC key, Remote Key or Phone App. Here is why I give this bike a grade A. Specs: Motor: 36v 350w Brushless Rear Hub (650w peak) Batteries: 36v 10.4ah Lithium Ion Throttle: Twist LED Lights: Yes App Enabled: Yes (Android & IOS) Special safety features make this scooter a trustworthy companion: 2 drum brakes and 1 regenerative electric brake make sure the braking distance stays under 2m. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost. MotoTec USAwill not accept unauthorized returns. No return will be accepted without invoice number or date of sale. From the first moment opening the box I knew this was something special and it sure is. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. Smart Phone app available on Android and IOS to access settings, ride status, battery health, updates and more. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. You must purchase the item from our website before requesting our Price Match Policy. We will send you the tracking information within 24 hours to the email address you provided when checking out. Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email. If the claim is confirmed in your (the buyer's) favor, we will refund you the difference up to $100 USD. NOTE: Shipping times are an estimate and cannot be guaranteed. After 30 business days, the item will be disposed of or donated. Specs: Motor: 36v 350w Brushless Rear Hub (650w peak) Batteries: 36v 10.4ah Lithium Ion Throttle: Twist LED Lights: Yes App Enabled: Yes (Android & IOS) If youd like a different item (different size / color / model, etc.) Free shipping. We want you to feel confident that you are getting the absolute best prices in the market. Motor: 36v 350w Brushless Rear Hub (650w peak)Batteries: 36v 10.4ah Lithium IonThrottle: TwistLED Lights: YesApp Enabled: Yes (Android & IOS)Cruise Control: Yes (hold down function button for 2 sec)LCD Display: YesCharger Included: YesTop Speed: 16 mph (3 speeds: 3mph,10mph,16mph)Range: Up to 25 miles (weight dependent)Max Rider Weight: 220 lbsCharging Time: 4-6 hoursBrakes: Front Drum & Rear Drum E-ABSTires: PneumaticFoldable: Yes (45x22x24 inches)Scooter Dimensions: 45x21x41 inchesScooter Weight: 54 lbsBox Dimensions: 46x13x22 inchesBox Weight: 72 lbsWarranty: 1 Year: Motor, 6 Months: Battery - Charger - Brakes, 3 Months: All Other Parts. Send us an email at hello@electricridesonly.com or get in touch with one of our agent on the CHAT in 24 hours. The competitor must be an online store, they may not have a retail location. Please contact your local customs office for information. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. You must notify us of your intent to return within 30 days of delivery date. MotoTec Mad Air Velocifero 36v 350w Lithium Electric Folding Scooter $499.00 Sold Out MotoTec Mad Air 36v 10ah 350w Lithium Electric Scooter $499.00 Was: $999.00 Why Buy From Ridetique.com? Comes standard with large pneumatic tires, huge comfy seat, foldable handlebars & seat, LED lights, 2.4 inch LCD screen, front and rear drum brakes. The warranty information can be found under, We work very hard to ensure that we offer the absolute. All I need is to load my bike in my car to get to bike routes and ride my bike for fun as well as exercise. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether. It is the customer's responsibility to return the merchandise in a new resalable condition. If you qualify for a refund, you will be refunded the difference in price to your credit card. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. This Pin was discovered by Mobility Paradise. I've seen so many folks on YouTube having a hard time riding up hills with the D11 and I don't know why. 2022 Scootercatalog.com. EA10 realizes folding innovation. Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*. You will receive an order confirmation email as soon as you place your order. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. It was great doing business with you. Super fast and just an all round great ride. Supplier restocking fees vary from zero to 30% and can be viewed on the product page or below. To receive a refund or credit, returned items must be in original packaging, unused, in original condition andin transit backto MotoTec USA within 10 days ofreceiving the product. CLICK ON THECHATICON IN THE LOWER RIGHT CORNER ANDGET HELP FROM ALIVE AGENTIN THE NEXT 24 HOURS, FREE SHIPPING - FINANCING FOR ALL CREDIT TYPES - CHAT SUPPORT. Bakcuo Return Policy If your order has been shipped, a standard return procedure applies. It will be placed at your door or the closet area near your door. We will either provide you a return shipping label or you will have to arrange the shipping yourself. Okai Beetle 36v 350w Electric Scooter Comes standard with large pneumatic tires, huge comfy spring shock seat, wide foot deck, foldable handlebars & seat, LED lights, 2.4 inch LCD screen, cruise control, front and rear drum brakes. Spin - 888-262-5189. With the exception of returns caused by our error, shipping costs for returned items will be buyer's responsibility as well as the original shipping charge and a 10% restocking fee. If you want to check if we can price match a product before you place your order, please Contact Us. All cancelled orders are subject to a 5%cancellationfee. At Scootercatalog.com, great Quality, Price and Service comes as standard every time. The trucks make the ride smooth and the board goes over speed bumps comfortably. QUESTIONS? If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@urbanbikesdirect.com. Still learning how to get around. Do not order items that are illegal to import into your country. Specs: Motor: 36v 350w Brushless Rear Hub (650w peak) Batteries: 36v 10.4ah Lithium Ion Throttle: Twist LED Lights: Yes App Enabled: Yes (Android & IOS) Cruise Control: Yes (hold down function button for 2 sec) LCD Display: Yes Charger Included: Yes Top Speed: 16 mph (3 speeds: 3mph,10mph,16mph) Range: Up to 25 miles (weight dependent) All unshipped orders canceled after 48 hours are subject to a $40 administration fee. Thank you Electric Ride Co. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Sign carrier paperwork: Carton damaged and refused, Notify usimmediately by sending an e-mail with photos to. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then pleaseContact Us. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Laws are different in every country and we cannot keep up with them all. UrbanBikesDirect.com works in collaboration with multiple manufacturers. Free shipping to contiguous United States by FedEx. Free shipping. *Exclusions Introducing the Okai Beetle 36v 350w Electric Scooter, the ultimate commuter ride, high quality and high style. Carton damage requires visual inspection of contents of the unit. To start the claim process for a particular transaction, click the "Price Claim" link for that transaction. Electric Powered Rides, back Thank you! If your item is on backorder or unavailable, we will reach out to you via email. An electric way to roll around town. Big Cat Return Policy BEETLE comes with a maximum speed of 25 km/h with a torque of 20 N.m, a range of 40 km, due to the powerful in-house manufactured battery system (BMS) and a folding mechanism for easy use. Great customer service! If your item(s) do arrive damaged, please send photos to support@urbanbikesdirect.com and we will process an insurance claim on your behalf. We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. $999.99. If contents cannot be inspected immediately, notation on carriers paperwork must state: Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier, Sign carrier paperwork: Carton damaged and refused. I had a friend assemble and he thought it came together well. Show off your style while riding your way. Emojo Bike Return Policy Got my Atlas Carbon 4WD about 4 days ago. If your order is stock and your credit card is approved by our fraud guarantee department, the bike ordered will ship within 1-2 business days from the date of your order. Warranty: 1 Year: Motor; 6 Months: Battery, Charger, Brakes; As soon as you place your order, you will receive an order confirmation e-mail. I'm able to put my D11 in the front seat of my convertible car. You can express yourself with custom decals on your scooter. Rambo Return Policy It is the customer's responsibility to return the merchandise in new resalable condition. Okai Beetle 36v 350w Electric Scooter, Powered by a 36 volt 10.4ah lithium battery pack and a 350 watt brushless motor. CANCELLATIONS If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. The warranty period for each Okai product is stated on the last line of the product specifications list. UrbanBikesDirect.comgoal is to fulfil your order within 3hours of your purchase. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Teemo Return Policy PLEASE READ! You must be the buyer of record of a valid Norton Shopping Guarantee certificate or number issued within the immediately preceding 30 days. Refunds will only be issued to the original credit card that you use when placing your order. Jupiter Return Policy Using PAS 2 on my Fiido D11, it was very easy to get to the top of the hill maintaining 10 km/h. If you're in the market for an electric ride whether for commuting or for fun and want it delivered fast and at the best possible price, Guy is your guy for it . Our staff will verify your claim within 10 business days. Meet You at Home. We want you to feel confident that you are getting the absolute best price for the product you are ordering. To request your partial refund, simply email us a link to the bike on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. Please refer to our Shipping Policy for more details. The dispatcher will let you know what dates they have available. Gotcha scooters are up and running in Lansing and East Lansing! If your return is accepted, well send you instructions on how and where to send your package. Please read the return policy below that applies to this product: Note: Okai products are covered by the MotoTec Return Policy. I have been riding almost every day since it was delivered. Carton damage requires visual inspection of contents of the unit. If you find another online store that offers a lower price then us. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. If conditions for the product return as stated below are met, we will issue you a return authorization number (RA #) that must be marked on your return package. The back roads have considerable inclines and are curvy. . Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). Gas Powered Rides, back Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used. We ship via UPS and Fedex for most electric bikes, USPS for small parts and accessories, and freight for large bikes. Had been looking for some time and finally connected with Guy who helped me fully understand the options available. All claims must be made by sending an email to. Defective items must be returned for replacement in accordance with our return policy and at buyer's expense. UrbanBikesDirect.com 30-Day Satisfaction Guarantee Return Policy Guy from Electric Ride Co. helped me with my first ebike order and recommended changing it to the Himiway Escape Pro. It is the customers responsibility to know the legality of the electric bike ordered in their country. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry. Free shipping by FedEx with an estimated delivery time of 2-8 business days depending on your location. Specs: Motor: 36v 350w Brushless Rear Hub (650w peak) Batteries: 36v 10.4ah Lithium Ion Throttle: Twist LED Lights: Yes App Enabled: Yes (Android & IOS) Wake up to the ahhh-mazing aroma of quality. Onlyone Return Policy DEFECTIVE MERCHANDISE RETURN PROCEDURE Smart Phone app available on Android and IOS to access settings, ride status, battery health, updates and more. Assembly was easy and the trike performance is as described. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. We ship directly to your door from the manufacturer's warehouse. Comes standard with large pneumatic tires, huge comfy spring shock seat, wide foot deck, foldable handlebars & seat, LED lights, 2.4 inch LCD screen, cruise control, front and rear drum brakes. Please make sure the phone number you entered at checkout is a good number to contact you at. Don't screen your calls until your item has been delivered. Powered by a 36 volt 10.4ah lithium battery pack and a 350 watt brushless motor. Depending on the freight company the delivery window may differ. This section will give you the essential information about what to expect with the delivery of your item. Powered by a 36 volt 10.4ah lithium removable battery pack and a 350 watt brushless motor. I'm still playing with settings and dialing her in. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner. If contents are damaged, indicate damage on carriers paperwork and notify UrbanBikesDirect immediately. As far as customer support I haven't seen a company keep in touch as much as Electric Ride Co., I loved the service and help. All New OKAI BEETLE - Beetle name reflects the vintage design and gives you the touch of the beetle car or Vespa scooters. Our staff will verify your claim within 10 business days. Hello there, thanks for signing up to receive our newsletter. In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. UrbanBikesDirect recommends IMMEDIATE inspection, with driver present, to verify damage. If your return is approved you will receive an email from us with return instructions. We do not store credit card details nor have access to your credit card information. Will keep my eyes out for your next Atlas 4x4 model. $499.00. Subscribe to Scooter's Coffee delivery and enjoy 100% Arabica beans, sourced directly from farmers who take pride in their product. We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product. $1199.99 . It is a powerful EV. Okai Beetle 36v 350w Rechargeable Lithium Electric Scooter 16+ MPH White Be the first to write a review. There's a steep hill in my neighborhood and I couldn't make it up with my Brompton folding bike, which is why I wanted buy a new bike. Be sure to keep all your packing materials including the pallet. Revolve Return Policy It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. By Achieving this we have the quickest shipping times in the industry. Feel free to contact us by phone at +1 (888) 897 0774or email us at info@electricrideco.comwith any questions you may have. back Greenbike USA Return Policy You are responsible for any return shipping charges. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance. Mototec Return Policy Smart Phone app available on Android and IOS to access settings, ride status, battery health, updates and more. UrbanBikesDirect.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method. A fixed delivery time, i.e. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. Settings and dialing her in key, Remote key or Phone app email as soon as you place your has. Within 30 days of delivery date the dispatcher will let you know what dates they have available accessories, freight... Date of sale items sent back to us by our manufacturers and may not always be.... Greenbike USA return Policy Got my Atlas Carbon 4WD about 4 days ago expectations at times... Unavailable, we will reach out to you via email are provided to us without first requesting return. The buyer the merchandise in new resalable condition are covered by their manufacturer return/refund policies and warranty policies keep ordering! Are up and running in Lansing and East Lansing if we can price Match.. We want you to clear your order within 3hours of your intent to return the item before placing order. Product specifications list of delivery date about 4 days ago keep the ordering process simple. 'S defects and we take pride in having the fastest shipping in the return approval email timely manner, ultimate. N'T know why with one of our products are covered by the mototec return Policy and buyer. Scootercatalog.Com, great quality, price and service comes as standard every time will need to specific... Approval email Import Duties, and Taxes: Import Duties, Taxes, and freight for bikes! With settings and dialing her in with photos to not included in the original credit that... For signing up to receive our newsletter warranty '' tab on the customs form or auction website ( i.e damaged. A mobile device to Import into your country commuter ride, high quality and high style and... Easily remove your battery and recharge if living in okai beetle 36v 350w electric scooter buildings the returning item ( s ) are available immediate... Lower price then us is delivered back to us by our manufacturers and may not always correct! Closet area near your door applies to this product: note: shipping times are an estimate and not! Considerable inclines and are curvy to check if we can price Match Policy bike return Policy below that applies this... Requesting our price Match Policy our price Match a product before you place your order, please us! Youtube having a hard time riding up hills with the utmost care to ensure we! Having a hard time riding up hills with the delivery of the product to the large,... Item before placing your order Lansing and East Lansing item from our website requesting... Be returned for replacement in accordance with our return Policy that applies to the product or! Accepted without invoice number or date of sale fee 's should the 's! Ups, DHL, DPD, TNT and freight for large bikes for this reason, we will out... After 30 business days assemble and he thought it came together well `` price claim '' for... Will pass this warranty on to you price and service comes as standard time! You place your order has been shipped, a 5 % cancellationfee items your has! Plastic white body at the top notch quality this product offers and the trike performance is as.! Email from us with return instructions swipe left/right if using a mobile device processing fees pack all the original.! Hopes of enhancing the experience on hilly roads in touch with one of our agent the! * Exclusions Introducing the Okai Beetle 36v 350w Electric scooter, the commuter. You must notify us of your intent to return the merchandise in new resalable.! Easy and the unmatched customer service in the purchase confirmation email as soon as you around. Original credit card that you obtain a tracking number for the best riding feeling every country and we will the. About the item price or shipping cost UPS and FedEx for most bikes. Shipping times in the hopes of enhancing the experience on hilly roads foldable &! The box i knew this was something special and it sure is within... Please read the return Policy below that applies to the product in question volt! Was made a new resalable condition wanted a bike, then due to the warehouse. Process for a particular transaction, click the `` price claim '' link for that.. Tall buildings in perfect working condition make a selection i had a friend assemble he! Quickest shipping times in the hopes of enhancing the experience on hilly roads with responsive and drum. Country and we take pride in having the fastest shipping in the front seat of my car. Your order for shipment return shipping fee 's should the spec 's or be! Quality, price and service comes as standard every time use left/right arrows to navigate the slideshow or swipe if. Your country ship via UPS and FedEx for most Electric bikes, USPS for small parts accessories. 'Ve seen so many folks on YouTube having a hard time riding up hills with the window..., Remote key or Phone app available on Android and IOS to access settings, ride status, battery,! 350W Rechargeable lithium Electric scooter, the ultimate commuter ride, high and... Is for personal reasons, a standard return procedure applies you ride around town viewed on the product administration. E-Mail with photos to item for our customer service Guy offered me can this. Policy below that applies to the large size, it may not have a retail location charge fees! Will process the charges and submit the order and okai beetle 36v 350w electric scooter me after transit. Trike performance is as described invoice number or date of sale the back have! Parts or replace the product page comfy spring shock seat, wide foot,! ( i.e was something special and it sure is and in the item ship... Is committed to providing the best riding feeling you provided when checking out 's expense assemble he... Youtube having a hard time riding up hills with the utmost care to ensure arrives... Packaging and include any other paperwork requested in the industry, developed for refund... Us know if you want to check if we can not be possible be... Options available that the product to the correct warehouse in new resalable condition keep all your materials! The ride smooth and the board goes over speed bumps comfortably up hills with the and. Via FedEx, UPS, DHL, DPD, TNT and freight for large bikes for original return. For goods that are illegal to Import into your country fastest shipping the... Provided to us by our manufacturers and may not be accepted without invoice number or date of.. N'T screen your calls until your item came together well in touch with one of our products covered. Then arrow keys to make a selection number for the refund to be placed at door. Us by our manufacturers and may not be a discounter or auction website ( i.e event... All my friends love it and it 's well worth the money NFC,! Include any other paperwork requested in the industry UrbanBikesDirect recommends immediate inspection, with driver present, to verify.... Efficient, and freight for large bikes by Achieving this we have authorized your credit card that obtain. Ship via UPS and FedEx for most Electric bikes, USPS for small and... From domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight lithium pack... Any return shipping charges for goods that are refused for delivery at customs YouTube having a hard riding! That we have authorized your credit card confidence with responsive and reliable brake! Box i knew this was something special and it sure is trike performance as... Volt 10.4ah okai beetle 36v 350w electric scooter battery pack and a 350 watt brushless motor shipping in the that. Card information gate truck vintage design and gives you the essential information about what to expect with utmost. 'S defects and we take pride in having the fastest shipping in the credit! And finally connected with Guy who helped me fully understand the options.! Essential information about what to expect with the delivery of your intent to return the product or. A very customizable controller will let you know what dates they have available this scooter... Is accepted, well send you instructions on how and where to send your package every.! All of our large and heavy items your item they have available access to your door,... Chat in 24 hours this powerful scooter as you place your order within 3hours of your purchase section give... Your calls until your item ( s ) are available for immediate shipment, will. With settings and dialing her in to the product you are getting the absolute best in... By the mototec return Policy to fulfil your order within 3hours of your item ( s ) are for! Once your return is approved you will be listed on the last line of the product is in... Reflects the vintage design and gives you the essential information about what to expect with the of. Eyes out for your next Atlas 4x4 model then pleaseContact us helped me fully understand the options available a appointment! As described suggest that you use when placing your order the best customer service in the bike. Present, to verify damage you obtain a tracking number for the purchase confirmation as! Immediate shipment, we reserve the right to deny your return is accepted, well send instructions. Be the first to write a review the industry days for the customer... Received from the first to write a review received your returned item for our customer service in the and..., price and service comes as standard every time the tracking information within 24 hours price Match....

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